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FAQ
About Incas by Asiya
What is Incas by Asiya?
Incas by Asiya is a family-run wellness brand offering premium USDA Organic herbal teas,
superfoods, and wellness supplements made with carefully sourced ingredients from
around the world.
What makes your products different?
We focus on high-quality ingredients that are USDA Organic, Non-GMO, additive-free, and
filler-free whenever possible. Our products are crafted with purity, transparency, and wellness in
mind.
Where are your products made?
Our products are manufactured in a US FDA-compliant facility following strict quality and safety
standards. Our products are made in Thailand in a GHP Codex factory and are sustainably
sourced from local farms.
Are your products USDA Organic?
Most of our products are USDA Organic Certified. Please refer to individual product pages for
certification details.
Click here to view our organic certificate.
Link
Are your products Non-GMO?
Yes, all our products are Non-GMO and made without genetically modified ingredients. Some of our products are Non-GMO verified by NSF International. Click here to see which products.
Link
Do your products contain additives or fillers?
We strive to keep our products as clean and simple as possible without unnecessary additives,
fillers, or artificial ingredients.
Where do you source your ingredients?
We carefully source ingredients from trusted suppliers around the world, including Thailand,
Turkey, and other regions known for premium botanical ingredients.
Are your products vegan?
Many of our teas and powders are vegan-friendly. Please check product descriptions for specific
dietary information.
Are your capsules vegetarian or vegan?
This depends on the capsule type used for each product. Product pages will specify capsule
details.
Orders & Shipping
Do you ship internationally?
We ship only within the US.
How long does shipping take?
Shipping times vary depending on destination and shipping method selected during checkout.
How can I track my order?
Once your order ships, you will receive a tracking number via email.
What should I do if my order arrives damaged?
Please contact our customer support team with your order number and photos of the damaged
item so we can assist you.
How should I store your products?
Store products in a cool, dry place away from direct sunlight and moisture.
What is the shelf life of your products?
Shelf life varies by product. Please refer to the packaging for best-by dates and storage
recommendations.
Wellness & Safety
Are your products intended to diagnose or treat medical conditions?
No. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare professional before starting any supplement routine.
Can I take your supplements while pregnant or nursing?
Please consult your healthcare provider before using any herbal supplements during pregnancy
or while nursing.
Can children consume your products?
Some herbal teas may be suitable for children, but we recommend consulting your healthcare
professional before use.